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Northtowne News Updates

COVID-19 Response

Business AND Showroom are Open!

Modified Hours of Operation

Sunday - Monday:  Closed

Tuesday - Friday: 10am - 6pm

Saturday: 10am - 4pm

We're happy to have a fully open showroom!  Please use the Sales entrance/exit and follow CDC guidelines by wearing a mask and maintaining safe social distance with associates and other patrons.  If you forgot your mask, please let us know and we'll give you one.

Shopping For a New Bike - Come on in, our business and showroom are open!  Even though we invite you to stop in and browse, we request that you call ahead to shop for a new bike and/or take a test ride.  With limited resources and procedures that take a bit longer, this will ensure that we have the people and products ready to make the most of your visit while providing a safe and high-quality experience.

Shopping For Accessories, Clothing or Parts - Our business and showroom are open!  Please use the Sales entrance/exit.  We also offer online sales and/or Curbside Pickup for your convenience and safety.

Repair or New Bike Pickup - When arriving to drop off or pickup a repair or new bike, you may enter the store using either entrance or call in to avoid entering the store, whichever you prefer.

Service Department Repair Turn-Around Times - Our current service turn-around times are:

 Flat Tire/Tube Repairs:  24 Hours or Less

Tune-Ups and Service Work:  1 Week or Less

We apologize for any delays and are working diligently to get you rolling as quickly as possible.  Thank you for your patience and understanding – Derek & Northtowne Team

After we've called to inform you that your repair is ready, please pick up your bike within 1 week if possible.  Also, please try to make pickups and dropoffs between 10am-4pm to avoid the end of day surge and crowding.

Please visit the other links on this page for more detailed information on our Service and Sales procedures.  Thank you for your help and patience working through this season.  We appreciate the opportunity to serve you and will continue to do our best to keep you rolling safely.


In order to follow CDC guidelines and maintain a safe environment for our patrons and team, we have enacted a comprehensive set of guidelines.  This will allow us to continue to serve you and keep healthy.  Please see the resource links on this page for detailed information about these changes, our policies and your visit.  If you have any questions, please call us at 319-393-6557 or email at info@northtownebikes.com.  Thank you for your continued business, patience and understanding.

Derek Stepanek
Store Manager
319-393-6557