Pro
Maintenance Package
$80
Give your bike it's standard TLC
- Safety check, light cleaning, inflate tires
- Adjust derailleurs front & rear
- True wheels front & rear
- Adjust hubs & headset
- Lube chain & pivot points
Executive Maintenance Package
$190
Get your bike tuned, cleaned & lubed
- Pro Package & safety check
- Complete bike wash
- Clean cranks, chain, cassette & derailleurs
- New shift & brake cables & casing
- New handlebar bar tape or grips
Elite
Maintenance Package
$350
Get your bike looking & riding like new
- Executive Package & safety check
- Bike is completely disassembled & washed
- Headsets, hubs & bottom bracket overhauled
- Loose bearings included\
- Cartridge bearings additional
No Obligation Evaluations
Bring your bike to Northtowne for a free, no obligation evaluation. One of our expert service technicians will consult with you on your cycling equipment and will provide, based on your budget and preferences, recommendations and cost estimates for the desired work. Pre-determined repair packages are listed above and a la carte services are also available depending on which works best for you. Our team is committed to 48 hours or less turn around time on repairs not requiring special order parts.
Certified Service Technicians
Our service technicians are professionally trained and certified to work on all makes and models of bicycles, not just the ones we sell. Every member of our service team participates in training sessions with factory service techs several times each year. Our technicians also service the fitness equipment we sell.
Whether it’s a minor tune-up or a major overhaul, you can count on the Northtowne team to do the job right the first time, every time! Drop in, call or email us soon so we can make that important repair or adjustment and get you back on your bike ASAP.
Walk-ins are welcome
Because things don't always go according to plan and equipment can need attention unexpectedly, we welcome walk-in repair service. Getting ready for a ride only to discover that a tires gone flat? Out for a ride and you hit a pothole and knock your wheel out of true? We are here ready to get you back on your bike as quickly as possible. As demand allows, we will either complete the repair on the spot, or advise you of an expected repair time line.
A la Carte Services
In order to meet your specific service needs, we offer a variety of a la carte service and repair options. See list below. Whether you need your derailleurs adjusted, a broken spoke replaced or a complete overhaul that makes your bicycle run and look like new, our individual service options cover a variety of repair solutions. Consultations and estimates are always free. Visit the store or please contact us any time to see how we can best service your equipment. If you need immediate or rushed service please ask. We will do our best to complete the work according to your desired timeline.
Drivetrain
- Clean and lube
- Complete drivetrain service (inspect, repair, adjust: cables, bottom bracket, crankset, derailleurs)
- Replace chain (may need to replace cassette, too)
- Replace cassette
- Replace chainring(s)
- Replace crankset and bottom bracket
- Adjust front derailleur
- Adjust rear derailleur
- Replace front derailleur
- Replace rear derailleur
- Install new derailleurs and shifters
- Replace shift cable(s)
- Derailleur hanger (frame) repair/replacement
- Remove and/or install pedals
Other Services
- Box bike for shipping
- Build boxed bike (shipped)
- Replace seat
- Replace seatpost
- Install toe clips
- Install rear rack
- Install handlebar light
- Install taillight
- Install fenders
- Install lighting system
- Install baby seat
- Install water bottle and cage
- Install and setup cyclo-computer
- Install kickstand
- Install pump
