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Bike Service & Repair

We're Service Pros!

When you bring your bike in for service, we always start with a free, no-obligation estimate of the work that's needed. One of our bike repair pros will discuss your bicycle with you and carefully explain what we recommend, always respecting your choices and your budget. Every member of our service team participates in continuing education and technical training with all our brand partners, and they also service the fitness equipment we sell.

We service ALL makes and models of bikes no matter where you made your purchase. Walk-ins welcome!



Mechanical brakes


Hydraulic Brakes

Adjust mechanical brakes or bleed & adjust hydraulic brakes

Adjust front + rear derailleurs

Adjust hub, headset and BB bearings

True wheels + air tires

Safety check + torque all fasteners

Lube chain & pivots + light cleaning

*Does not include the price of parts



Mechanical Brakes


Hydraulic Brakes

Pro Package Plus:

Complete tune with new parts installed*

Replace: Chain + tape/grips

Replace: Brake pads, cables + casing

Complete bike wash & drivetrain cleaning

*Does not include the price of parts



Mechanical Brakes


Hydraulic Brakes

Elite Package Plus:

Complete disassembly + wash, clean & lube

Overhaul/replace all bearings as appropriate

*Does not include the price of parts

Sport Maintenance Package


Peace of mind between tune ups

Safety check all fasteners
Adjust front + rear derailleurs
Adjust front + rear brakes
Lube chain + air tires
No parts included

*Does not include the price of parts

Ultrasonic Drive Train Clean


Clean and squeak free

Remove, soak, scrub + replace:
Front + rear derailleurs
Crank and bottom bracket
Chain and cassette
Adjust front + rear derailleurs

*Does not include the price of parts

A la Carte Services

In order to meet your specific service needs, we offer a variety of a la carte service and repair options.  See list below. Whether you need your derailleurs adjusted, a broken spoke replaced or a complete overhaul that makes your bicycle run and look like new, our individual service options cover a variety of repair solutions.  Consultations and  estimates are always free.   Visit the store or please contact us any time to see how we can best service your equipment.    If you need immediate or rushed service please ask.   We will do our best to complete the work according to your desired timeline.


  • Flat tire repair
  • Replace tire(s)
  • Replace broken spoke(s)
  • Install new front wheel
  • Install new rear wheel (derailleur)
  • Install new rear wheel (coaster-brake)
  • Install new rear wheel (internally geared)
  • Wheel truing (minor)
  • Wheel truing (major)
  • Wheel retensioning, dishing and truing
  • Wheelbuilding
  • Hub bearing overhaul
  • Replace cassette


  • Replace brake cable(s)
  • Replace brake shoes
  • Minor brake adjustment (cable)
  • Minor brake adjustment (disc)
  • Major brake adjustment (cable)
  • Major brake adjustment (disc)
  • Bleed hydraulic disc brakes
  • Disc-brake rotor repair
  • Hydraulic disc brake line repair/replace
  • Install and adjust new brakes (cable)
  • Install and adjust new brakes (disc/hydraulic)
  • Install and adjust new brakes (disc/cable)


  • Clean and lube
  • Complete drivetrain service (inspect, repair, adjust: cables, bottom bracket, crankset, derailleurs)
  • Replace chain (may need to replace cassette, too)
  • Replace cassette
  • Replace chainring(s)
  • Replace crankset and bottom bracket
  • Adjust front derailleur
  • Adjust rear derailleur
  • Replace front derailleur
  • Replace rear derailleur
  • Install new derailleurs and shifters
  • Replace shift cable(s)
  • Derailleur hanger (frame) repair/replacement
  • Remove and/or install pedals


  • Box bike for shipping
  • Build boxed bike (shipped)
  • Replace seat
  • Replace seatpost
  • Install toe clips
  • Install rear rack
  • Install handlebar light
  • Install taillight
  • Install fenders
  • Install lighting system
  • Install baby seat
  • Install water bottle and cage
  • Install and setup cyclo-computer
  • Install kickstand
  • Install pump


  • Check/align dropouts
  • Replace fork
  • Tune front and rear suspension
  • Tune suspension: fork
  • Tune suspension: shock
  • Suspension fork overhaul
  • Rear shock overhaul
  • Steel frame alignment/repair
  • Frame preparation for assembly (thread chase & face)
  • Derailleur hanger (frame) repair/replacement

Front End

  • Adjust headset
  • Overhaul headset
  • Replace headset
  • Replace handlebars
  • Replace stem
  • Replace handlebar tape
  • Replace handlebar grips


  • Overhaul headset
  • Overhaul/replace bottom bracket
  • Overhaul hub(s)
  • Overhaul derailleur pulleys

Bike Fitting

  • Installing and adjusting shoe cleats
  • Basic seat and handlebar adjustment (free with purchase of new bike)
  • Complete fitting to bicycle

Visit Us

Whether it’s a minor tune-up or a major overhaul, you can count on the Northtowne team to do the job right the first time, every time! Call us to set up a time or just stop on by with your bike.