
Certified Service Technicians
Our service technicians are professionally trained and certified to work on all makes and models of bicycles, not just the ones we sell. Every member of our service team participates in training sessions with factory service techs several times each year. Our technicians also service the fitness equipment we sell.
Whether it’s a minor tune-up or a major overhaul, you can count on the Northtowne team to do the job right the first time, every time! Drop in, call or email us soon so we can make that important repair or adjustment and get you back on your bike ASAP.
Walk-ins are welcome
Because things don't always go according to plan and equipment can need attention unexpectedly, we welcome walk-in repair service. Getting ready for a ride only to discover that a tires gone flat? Out for a ride and you hit a pothole and knock your wheel out of true? We are here ready to get you back on your bike as quickly as possible. As demand allows, we will either complete the repair on the spot, or advise you of an expected repair time line.
No Obligation Evaluations
Bring your bike to Northtowne for a free, no obligation evaluation. One of our expert service technicians will consult with you on your cycling equipment and will provide, based on your budget and preferences, recommendations and cost estimates for the desired work. Pre-determined repair packages are listed above and a la carte services are also available depending on which works best for you. Our team is committed to 48 hours or less turn around time on repairs not requiring special order parts.
Pro Package
Mechanical Brakes
$95
Give your bike it's standard TLC
- Adjust mechanical brakes
Adjust front + rear derailleurs
Adjust hub, headset and BB bearings
True wheels + Air tires
Safety check + torque all fasteners
Lube chain & pivots + light cleaning
Pro Package
Hydraulic Brakes
$130
Give your bike it's standard TLC
- Bleed & adjust hydraulic brakes
Adjust front + rear derailleurs
Adjust hub, headset and BB bearings
True wheels + Air tires
Safety check + torque all fasteners
Lube chain & pivots + light cleaning
Sport Maintenance Package
$70
Peace of Mind between Required Services
- Safety check all fasteners
Adjust Front + Rear Derailleurs
Adjust Front + Rear Brakes
Lube chain + Air tires
No Parts Included
Ultrasonic Drive Train Clean
$90
Get your greasy bits sparkling clean + quiet!
- Remove, Soak, Scrub + Replace:
Front + Rear Derailleurs
Crank and Bottom Bracket
Chain and Cassette
Adjust Front + Rear Derailleurs
Executive Package
Mechanical Brakes
$195
Get your bike tuned, cleaned & lubed
- Complete Tune with New Parts Installed
Replace: Chain + tape/grips
Replace: Brake pads, cables + casing
Adjust front + rear mechanical brakes
Adjust front + rear derailleurs
Adjust Hub, headset + BB bearings
True wheels + Air Tires + Lube Pivots
Safety check + torque all fasteners
Complete bike wash & drivetrain cleaning
Executive Package
Hydraulic Brakes
$230
Get your bike tuned, cleaned & lubed
- Complete Tune with New Parts Installed
Replace: Chain + tape/grips
Replace: Brake pads, rotors, cables + casing
Bleed & adjust front + rear hydraulic brakes
Adjust front + rear derailleurs
Adjust Hub, headset + BB bearings
True wheels + Air Tires + Lube Pivots
Safety check + torque all fasteners
Complete bike wash & drivetrain cleaning
Elite Package
Mechanical Brakes
$350
Get you bike looking and riding like new!
- Complete disassembly + wash, clean & lube.
Overhaul/Replace all bearings as appropriate
Replace: Chain + tape/grips
Replace: Brake pads, cables + casing
Adjust front + rear mechanical brakes
Adjust front + rear derailleurs
Adjust Hub, headset + BB bearings
True wheels + Air Tires + Lube Pivots
Safety check + torque all fasteners
Elite Package
Hydraulic Brakes
$385
Get you bike looking and riding like new!
- Complete disassembly + wash, clean & lube.
Overhaul/Replace all bearings as appropriate
Replace: Chain + tape/grips
Replace: Brake pads, cables + casing
Bleed & adjust front + rear hydraulic brakes
Adjust front + rear derailleurs
Adjust Hub, headset + BB bearings
True wheels + Air Tires + Lube Pivots
Safety check + torque all fasteners
A la Carte Services
In order to meet your specific service needs, we offer a variety of a la carte service and repair options. See list below. Whether you need your derailleurs adjusted, a broken spoke replaced or a complete overhaul that makes your bicycle run and look like new, our individual service options cover a variety of repair solutions. Consultations and estimates are always free. Visit the store or please contact us any time to see how we can best service your equipment. If you need immediate or rushed service please ask. We will do our best to complete the work according to your desired timeline.