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Delivery and Service Call Procedures

In order to follow CDC guidelines and maintain a safe distance for our patrons and team, we have modified our regular product and equipment delivery and installation policies.  

Deliveries and service calls that require entry to a home are available if you and our Team Members BOTH WEAR MASKS and can maintain a distance of AT LEAST 6 feet.

Please call with your information to talk to a technician (Don or Mike in Fitness Service).  In many cases we can troubleshoot or help over the phone, discuss alternatives, and may be able to get the correct parts ordered so they are available to bring, requiring only one visit.

Please call the store 319-393-6557 to discuss needs, options and any questions you may have.

We apologize for the inconvenience and will do our best to provide a safe and quality service experience whenever possible.

Thank you,

Derek Stepanek

Store Manager